Digital Mall has busted a major Internet fraud syndicate. In June of last year, Digital Mall was responsible for South Africa's first Internet credit card fraud arrest, which resulted in a successful prosecution.
This time the fraud operation ran deeper, into the bank's credit card division itself. An order of R35 000 was placed through Makro, one of Digital Mall's retailers, on 19 March 2001. Using fraud prevention processes, Digital Mall's customer service centre became suspicious of the order. There were a number of triggers that were set off, identifying the order as possibly fraudulent. "These factors are a combination of input from Nedcor's Fraud Division and Digital Mall's own internal processes that have been carefully developed over the last two years," says Garin Toren, Marketing Director of Digital Mall.
The Nedcor Fraud Division, which has assisted in training Digital Mall staff to detect fraud, was contacted and were requested to assist in setting up the 'sting' operation to catch the fraudsters. Digital Mall, the fraud unit of Nedcor, the Standard Bank Fraud Unit and SAPS detectives, arranged a drop within 3 h at a petrol station near Gold Reef City. One of the suspects was quickly apprehended. Further arrests are likely.
For further details contact Garin Toren, digitalmall.com on tel: (011) 259 1000, fax: (011) 259 1033, e-mail: [email protected]
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