Leaderware
Data overkill in control rooms
October 2019, Editor's Choice
New technology offers more information that can boost control room operators' efficiency, but how will this information be added to the control room?
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Social media and intelligence-led surveillance
July 2019, Editor's Choice, Integrated Solutions, Security Services & Risk Management
Social media has become a major feature of most people’s lives in the last few years and they can be invaluable as a source of information for companies and security organisations.
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Unintended consequences of technology
June 2019, Surveillance, Integrated Solutions
The development of general AI capabilities has seen an accompanying concern among some of the key players in the IT space as well as academics internationally.
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The consequences of false alerts
May 2019, Editor's Choice, Surveillance, Integrated Solutions
Craig Donald discusses the impact of false alarm rates on the utility of intelligent security technology systems.
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Ideal operating temperature?
March 2019, Technews Publishing, Editor's Choice, Surveillance
Walk into any CCTV control room in South Africa, whether in the middle of a heat wave or mid-winter, and you will probably see a number of operators wearing jackets, some huddled over slightly in an attempt to get warm.
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Optimal selection of CCTV operators
November 2018, Editor's Choice, Surveillance, Security Services & Risk Management
Technology is often seen as the primary factor in the success of CCTV surveillance control rooms, yet Dr Craig Donald has seen new control rooms with the most up-to-date technology fail.
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