Following software problems with its existing installations, BP UK was looking to upgrade its security system network without having to embark on a lengthy and disruptive installation and staff training programme.
Charlie Swain, Security Advisor at BP explained: "We are in a highly competitive sector, so cannot afford to have customers inconvenienced by lengthy works - or feeling threatened when filling their car up at night. "Our well-lit forecourts equipped with visible cameras offer a safe environment and a clear deterrent for criminal activity."
Specifications
BP's technical specification required a minimum of four cameras situated inside the shop and a further four outside. Inside there is one camera over the till, one on the entrance and at least two more in the shop, often in the stockroom or areas which are difficult to see. This not only prevents internal pilfering, it serves to protect the till operator who, particularly late at night, is usually alone in the shop and therefore a target for the professional or opportunist criminal.
Each till operator has a remote keypad which enables them to select specific cameras to view different images as required. Outside, cameras are positioned in each pump lane, usually over the entrances and exits. Charlie Swain continues: "As you can imagine, our biggest problem is 'drive-off' - people driving off at speed without paying for their tank of petrol.
Peter Robinson, Director of installers AGE explained: "We opted for Dedicated Micros' Sprite Lite because it is the most user-friendly multiplexer on the market, both from an installation and operational point of view.
"At AGE we offer user training as part of our installation package - and many of the people we train simply are not used to sophisticated software or CCTV hardware. We know that Sprite Lite multiplexers are simple to install and set-up. The products also have the added benefit of being extremely easy to use on a day-to-day basis, which makes training straightforward and means operators can get up to speed virtually overnight. We have also found Sprite Lite to be one of the most reliable multiplexers available."
For further details contact RGB Technologies on (011) 760 6437 or Elvey International on (011) 401 6700.
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