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Smart surveillance principles and acceptance
March 2014, Surveillance
Lessons from South African e-tolling.The increasing potential for smart surveillance – the ability of systems to automatically collect and act on information collected – has highlighted a growing concern around the world about the implications for society.

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Tactical returns on CCTV
February 2014, Surveillance
Increasingly, companies are asking where are the returns on the expenditure on CCTV in terms of incidents detected and reduction of loss. In many instances there may be few if any actual crimes detected, and the monthly reports fail to impress.

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CCTV training and transfer of learning
January 2014, Surveillance
The strategy of any organisation should shape the surveillance approach, and that in turn should shape the nature of training that is done to equip personnel to carry out those responsibilities.

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The critical relationship between CCTV operators and response ­officials
November 2013, Surveillance
People are the key in realising the effectiveness of CCTV systems. The aptitude, personality, motivation, physical qualities, training and skill level are all aspects that will determine whether a CCTV operator is capable of effectively detecting an incident on screen.

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Insights into public CCTV trends in the UK in 2013
September 2013, News & Events, Surveillance
Dr Craig Donald was privileged to recently to speak again at the CCTV User Group Conference in the UK near Stratford upon Avon. It is the fifth time he has presented a paper at these conferences.

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Supervising the social side of CCTV systems
August 2013, News & Events
A CCTV control room is a social place. By nature it is a venue where people have to gather together, whether they like it or not. The potential for adverse social relationships to impact on performance is relatively high.

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Training, values and a culture of performance delivery
July 2013, Surveillance
Common through the selection and training should be an emphasis on values that the company stands for, and what employees should stand for.

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Undermining crime
June 2013, Surveillance, Mining (Industry)
The mining industry is acknowledged to be one of the toughest in the world. Add to this fact that it deals with some of the most precious items known to man, and an unrelenting physical environment ...

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Operators and post-traumatic stress disorder
May 2013, Surveillance
Working in the area of surveillance with a number of clients, I also often see scenes that would make many people emotionally distraught. While these can occur in what is probably a minority of CCTV control rooms, it is a situation that a number of operators have to live with on a daily basis.

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Return on investment (ROI) of your CCTV system
April 2013, Surveillance
Return on investment, or ROI, is a performance measure which allows one to examine the efficiency of expenditure in terms of the benefits, profit or value add extracted relative to the capital expenditure put into an operation. The expenditure on CCTV systems is designed to provide, not just the worth of the system, but a return in monetary or resource terms for the organisation.

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Aligning management philosophy, supervisory direction and operational delivery
March 2013, News & Events
The most successful operations that I have been exposed to in the CCTV environment have not necessarily been the most technologically sophisticated, or the most expensive, or the largest control rooms. They all share a common quality.

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Line of sight and angle of view
CCTV Handbook 2013, Surveillance
Ensuring line of sight and angle of view – basic essentials of control room viewing.

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