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Integrated central monitoring

After a request from clients to be better able to manage multiple systems on a common platform, SmartProtect, a software development company, last year publicly launched its product offering. Initially there were two components – Integration and Reports.

The SmartProtect system is currently a generic plug-in system for the Milestone video management platform. The system allows centralisation of data from multiple security systems into a database and is then displayed in the video management interface. There is a growing need to add business intelligence to systems. This is facilitated through SmartProtect.

The integration component centralises all events and transactions with relevant video feeds, thus reducing the need to separately view multiple systems. This gives the operator optimised situational awareness, allowing him to make the best decision in a fast expeditious manner. An added benefit of the integration is the ability to prompt the decision-making process with standard operating procedures (SOP). Once the operator has acknowledged these procedures a full audit trail is also in place.

The integration module allows for post-event investigations. Video can be searched for any event or transaction. For instance, the name of an employee who is listed in the access control system database can be used as a search item to view the relevant video footage pertaining to his movement throughout the facilities. Other examples include weighbridge information or licence plates. All this data adds value to the video system.

The report module was initially developed as a data mining tool to present data in a more refined manner. In addition, the system adds superior business intelligence not only by providing pertinent information about the hardware health status of the systems that are linked, but also about user activity. Systems can be administrated remotely and can provide predefined automatic reports.

Because there is a great need for customised or client-specific solutions, a third component – custom integration – has recently been added. Many end-users have preferred historical systems that they would like to link with video and this facility will effectively cater for this requirement. By thinking out of the box there is great value in combining data and linking video to data transactions.

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