AI enables security solutions to define business strategies

SMART Surveillance 2024 Editor's Choice

It is no secret that artificial intelligence is having a profound impact on our world. Every business function and every business vertical has been, and is influenced by it, including the security industry. The latter is, in fact, one of the areas in which AI can play a pivotal role in the detection, prevention, and prosecution of crimes.

There is more to AI than meets the eye. While allowing technologies to do exactly what they should do with even more efficiency and precision, AI is also empowering these same technologies to break through their traditional boundaries and create an ecosystem where one interface delivers outcomes across highly segmented verticals.

“CCTV started as a means of crime prevention (think Big Brother is watching you) and, to a lesser degree, prosecution,” explains Regal Security’s Head of Product Management, Michael Collier. As the technology has advanced over time to encompass high definition, full-colour imagery, IR, Wi-Fi integration, and more, it has become a means of detecting the propensity for crime before it happens.

“Now, with the addition of highly effective algorithms and AI, CCTV data can be used to help make better-informed strategic business decisions that speak directly to bottom lines and profit margins.”

Hikvision, one of the world’s leading surveillance product suppliers, is at the coalface of human and vehicle detection and object classification via CCTV hardware and software. Its drive to develop even more efficient technologies has seen it create and integrate technologies that can provide data to other applications, such as business intelligence.

“One of the best examples of this is in the retail space,” adds Collier. “The Hikvision business intelligence module uses heat mapping, people counting and queue management technologies. The data is downloaded, stored, consolidated and displayed in easy-to-interpret formats. Decision-makers can then analyse this information to implement strategies that directly target the outcomes of the data. This could include opening more cashier points, improving marketing tactics, refining floor layouts and product choices based on heatmap data, or even targeting new and returning customers. In short, AI can drive profitability, limit costs and improve business practices in the retail space,” says Collier.

Another field where surveillance AI is breaking barriers is health and safety, where adherence to policies can mean the difference between life and death, especially in places where monitoring staff could be thin on the ground.

“Hikvision’s technology can be programmed to detect items such as hard hats, thereby determining whether PPE policies are being followed. The industrial and mining sectors can use these notifications to implement more stringent policies, take action against employees who have perhaps forgotten to put on their PPE and ensure they, as a company, are within the guidelines and protocols of the Department of Labour.”

Using similar technologies, Hikvision can also help the transport sector with mobile devices. Combined with the standard video, GPS with geofencing and routing, and on-board panic buttons, the technology can now monitor driver behaviour for non-compliance. The technology can pick up on fatigue, mobile phone use and the detection of smoking while driving, all of which could have a detrimental effect on the driver. This technology is ideal for fleet managers and logistics companies needing to ensure their drivers are always awake, aware and compliant.

“Another development in the security industry is Video Surveillance as a Service (VSaaS), as offered by one of Regal’s newest partners, Lytehouse,” adds Collier. Lytehouse’s advanced technologies, coupled with AI, expand on the type of data a CCTV system can deliver, filtering into both process management and workflow optimisation.”

With the Lytehouse VSaaS, the future is here as factory floor managers, exco members and directors can have immediate sight and implementation of strategies for the following:

Quality control: Real-time video analytics can detect defects or inconsistencies in the production line. Manufacturers can implement immediate corrective actions, reduce waste, ensure high product quality, and save money.

Inventory management: VSaaS can provide real-time visibility into inventory levels, allowing manufacturers to optimise stock levels and reduce inventory holding costs.

Process adherence: VSaaS can monitor and analyse employee activity to ensure adherence to standard operating procedures. This helps maintain consistent quality and efficiency in the production process.

Equipment monitoring: By integrating VSaaS with IoT sensors, factories can remotely monitor the condition of machinery and equipment. This enables predictive maintenance, preventing costly breakdowns and minimising downtime.

Supply chain optimisation: VSaaS can track the movement of goods within the factory, providing valuable insights into supply chain efficiency. This allows manufacturers to identify bottlenecks and optimise logistics for faster and more cost-effective delivery.

Energy Management: By analysing video data, VSaaS can identify areas of energy wastage in the factory and suggest energy-saving measures.

In conclusion, integrating AI into security solutions reshapes business strategies across various industries, transcends traditional boundaries, and drives innovation. By leveraging advanced technologies from leading providers such as Hikvision, Lytehouse and more, organisations can harness surveillance data to optimise operations, enhance safety protocols, and drive sustainable growth.

From retail analytics to health and safety compliance, AI-powered surveillance systems offer invaluable insights which enable proactive decision-making and strategic planning. As we continue to embrace the transformative potential of AI, businesses stand poised to unlock new opportunities and achieve greater efficiency, profitability, and competitiveness in an ever-evolving landscape.


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Making drone security more accessible
Editor's Choice Integrated Solutions Residential Estate (Industry) AI & Data Analytics IoT & Automation
Michael Lever discusses advances in drone technology, focusing on cost reductions and the implementation of automated services, including beyond line of sight capabilities, for residential estates with SMART Security Solutions.

Read more...
Private fire services becoming the norm?
Technews Publishing SMART Security Solutions Editor's Choice
As the infrastructure and service delivery in many of South Africa’s major cities decline, with a few, limited exceptions, more of the work that should be done by the state has fallen to private companies.

Read more...
View from the trenches
Technews Publishing SMART Security Solutions Editor's Choice Integrated Solutions Security Services & Risk Management Residential Estate (Industry)
There are many great options available to estates for effectively managing their security and operations, but those in the trenches are often limited by body corporate/HOA budget restrictions and misunderstandings.

Read more...
SMART Estate Security Conference KZN 2025
Arteco Global Africa OneSpace Technologies SMART Security Solutions Technews Publishing Editor's Choice Integrated Solutions Security Services & Risk Management Residential Estate (Industry)
May 2025 saw the SMART Security Solutions team heading off to Durban for our annual Estate Security Conference, once again hosted at the Mount Edgecombe Country Club.

Read more...
Community-centric security architecture
Regal Security Distributors SA Integrated Solutions Residential Estate (Industry)
Securing any large area, whether it is a commercial park or a residential estate, is as much about protecting and monitoring the internal environment as it is about protecting the perimeter.

Read more...
Get the AI fundamentals right
Leaderware Editor's Choice Surveillance AI & Data Analytics
Much of the marketing for CCTV AI detection implies the client can just drop the AI into their existing systems and operations, and they will be detecting all criminals and be far more efficient when doing it.

Read more...
SMART Surveillance Conference in Johannesburg
Arteco Global Africa Technews Publishing SMART Security Solutions Axis Communications SA neaMetrics Editor's Choice Surveillance Security Services & Risk Management Logistics (Industry) AI & Data Analytics
SMART Security Solutions hosted its annual SMART Surveillance Conference in Johannesburg in July, welcoming several guests, sponsors, and speakers for an informative and enjoyable day examining the evolution of the surveillance market.

Read more...
Layered security for complex spaces
Regal Security Distributors SA Integrated Solutions Industrial (Industry) Commercial (Industry)
The positive impact of loss prevention and risk management on the bottom line is far more than just a number; it means that assets are physically secure, insurance premiums remain low, and people are protected.

Read more...
South African fire standards in a nutshell
Fire & Safety Editor's Choice Training & Education
The importance of compliant fire detection systems and proper fire protection cannot be overstated, especially for businesses. Statistics reveal that 44% of businesses fail to reopen after a fire.

Read more...
LidarVision for substation security
Fire & Safety Government and Parastatal (Industry) Editor's Choice
EG.D supplies electricity to 2,7 million people in the southern regions of the Czech Republic, on the borders of Austria and Germany. The company operates and maintains infrastructure, including power lines and high-voltage transformer substations.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.