AI-empowered security operations centre

Issue 4 2021 News & Events

Security & Safety Things and Prosegur, one of the largest security companies in the world, have announced their collaboration on the development of a new Security Operations Centre (SOC) environment, using the intelligence of innovative artificial intelligence (AI)-infused video analytics and the expertise of Prosegur human operators to improve security services for customers around the globe.


Prosegur will incorporate AI video analytics applications from the Security & Safety Things (S&ST) platform into the Prosegur ‘SOC as a service’ offering. The edge analytics applications, which run directly on cameras or devices equipped with the S&ST; operating system, will intelligently pre-filter incoming events from customer locations and augment human decisions for enhanced alarm monitoring, management and response. These new levels of automation increase serviceability to customers and reduce the number of truck rolls, which in turn allows Prosegur to more efficiently deploy its service and support operations.

“Enhancing real-time monitoring with artificial intelligence helps improve the real-time operational decision-making, which ultimately results in better security and quicker response times for our clients,” said Matt Sack, executive chairman of Prosegur Security USA. “We value our partnership with Security & Safety Things for their collaborative approach to creating customised and innovative solutions that deliver added value to our clients, and we look forward to continuing to jointly drive innovation for the whole industry.”

The Security & Safety Things open platform enables the deployment of AI-enabled analytics applications on devices running the open S&ST; operating system. These apps are customisable to the customer use case or vertical need, and can run on a wide variety of cameras from different manufacturers and in different form factors. The analytics apps can detect, with very low latency, the relevant details in a scene and bring these to the attention of operators, providing them with true situational awareness needed for rapid response to prevent incidents and save lives without the need to monitor dozens of video feeds.


“The Security & Safety Things business model of making AI video analytics available for customers around the globe through an open application store is unique in the industry. We are proud to be innovating with Prosegur to drive additional value for their business and their customers,” said Hartmut Schaper, CEO, Security & Safety Things. “This partnership provides a blueprint for how new business models can be innovated using open platforms and AI, and underscores once more that joint innovation will shape the future of our industry.”

The nearly 100 unique applications available in the S&ST; Application Store provide end users with security operational intelligence for their application – foot traffic in a retail store, the presence of employee-worn safety equipment in a warehouse, queue counting and management at a stadium, licence plate recognition or weapons detection. Altogether, more than 50 use cases are currently covered, serving the needs of at least 20 industry verticals.




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Highest increase in global cyberattacks in two years
Information Security News & Events
Check Point Global Research released new data on Q2 2024 cyber-attack trends, noting a 30% global increase in Q2 2024, with Africa experiencing the highest average weekly per organisation.

Read more...
SMARTpod talks to The Risk Management Forum
SMART Security Solutions Editor's Choice News & Events Security Services & Risk Management Videos Training & Education
SMART Security Solutions recently released its first SMARTpod podcast, discussing the upcoming Risk Management Forum Conference 2024, which will be held on 26 September 2024 at the Indaba Conference Centre in Fourways, Johannesburg.

Read more...
New State of Physical Access Control Report from HID
HID Global Editor's Choice Access Control & Identity Management News & Events
HID released the 2024 State of Physical Access Control Report, identifying five key trends shaping access control's future and painting a picture of an industry that has been undergoing considerable transformation.

Read more...
Workforce Consortium to reskill 95 million people
Editor's Choice News & Events AI & Data Analytics
ICT Workforce Consortium of global leaders has come together, committing to train and upskill 95 million people over the next 10 years, as 92% of jobs analysed are expected to undergo either high or moderate transformation due to advancements in AI.

Read more...
Tech Trailblazers seeks the most innovative and diverse investors in enterprise tech
News & Events
This year, the global enterprise tech startup awards, the Tech Trailblazers, is looking for the most innovative and diverse VCs as well as its usual hunt for groundbreaking tech start-ups.

Read more...
ONVIF standards drive growth in physical security market
News & Events
ONVIF has announced that more than 30 000 product models in the $120  billion global physical security market meet the ONVIF conformance requirements for interoperability.

Read more...
Western Digital reveals new solutions
WD South Africa Products & Solutions News & Events Infrastructure
Western Digital unveiled new solutions and technology demonstrations at the Future of Memory and Storage Conference 2024. The innovations cater to diverse market segments, from hyperscale cloud to automotive and consumer storage.

Read more...
Challenges in SMME financing and support
News & Events Financial (Industry)
In a step towards empowering small, medium, and micro enterprises (SMMEs), a recent forum was held in KwaZulu-Natal aimed at developing and growing SMMEs through public-private collaboration.

Read more...
SA’s portal for everything FM-related
Securex South Africa Facilities & Building Management News & Events
The Facilities Management Expo 2024, which took place at Gallagher Convention Centre in Midrand from 11 to 13 June 2024, is now firmly entrenched as the ultimate portal for facilities management solutions.

Read more...
Fortinet establishes new point-of-presence in South Africa
News & Events Information Security
Fortinet has announced the launch of a new dedicated point-of-presence (POP) in Isando, Johannesburg, to expand the reach and availability of Fortinet Unified SASE for customers across South Africa and southern African countries.

Read more...