Providing a safe and secure environment to drive into and fuel up vehicles is a key factor in ensuring improved customer satisfaction for a petrol station. To offer better service to the customer, VIVOTEK assisted BP Manor Garage, located in Pietermaritzburg, to upgrade its existing security system.
Most of the existing cameras on site at BP Manor, installed about four years ago, were adequate for the customer's current requirements. The garage did not want to replace most of the older cameras, meaning that retrofitting was an essential aspect of the project. However, major updates were required. Some of the older cameras were damaged because their seal had worn out, allowing water to enter. On the storage side, the user needed to retain recorded footage for four months while enabling remote viewing from a location that was about 5 kilometres away.
BP Manor already had a history of using VIVOTEK IP surveillance systems, including network cameras, network video recorders (NVR) and video management software. This long-term partnership ensured that the company continued to choose the same brand. A total of fifty cameras were installed, covering areas from driveways to cash points, the shop floor, pump islands and staff rooms.
VIVOTEK began the project by replacing the damaged cameras with IB9360-H and IB9388-HT models. These bullet cameras deliver high-quality images and are weatherproof with an IP66 rating and vandal-proof with IK10-rated housing. In order to meet the unique demands of the garage, a mini fisheye camera with a 360-degree surround view can cover the shop floor, while box and fixed dome cameras cover an indoor cashpoint, and weatherproof and vandal-proof bullet cameras protect outdoor driveways.
The transformation also included three existing network video recorders (NVR) that were replaced with a single 128-channel NVR with 16 hot-swappable HDDs, the NR9782-v2. The whole system was connected and managed by VIVOTEK's video management software VAST 2, empowering the customer to control the footage better with smart search, video analytics reports and third-party data sourced through Data Magnet functionality. (Data Magnet enables VIVOTEK's licence plate recognition cameras or third-party data sources to integrate into VAST 2, providing rapid access to recording data and supporting simultaneous data display during live streaming).
The Data Magnet enables importing PoS (point-of-sale) data into VAST 2, providing rapid access to the recorded data while supporting the simultaneous display of sales transaction information during live streaming.
"Ever since 2010, we have been supplying and installing VIVOTEK's IP surveillance systems and offering them to our customers as a premium option. They provide unparalleled quality and performance. We remain loyal to the brand and can vouch for the products’ durability and performance," stated Azam Paruk, Azrea Installations managing partner.
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