printer friendly version

Solutions, service and support

According to Powell Tronics MD, John Powell, the company has created a sustainable strategy that will see the company focus on the three critical areas of solutions, service and support during the coming year.

He says that the Powell Tronics business strategy has never been to merely sell boxed products, but rather to amplify the benefits of customised, customer-driven solutions. The three-pronged stratagem will apply to how the company deals with customers and suppliers, as well as how employees of the company interact with each other.

“In essence, we will apply this approach to all facets of the business. To this end we have invested in additional technical support personnel and we have already started a programme of promoting people in the company to provide higher levels of support. Combined with this, we are currently implementing systems that will help to manage and improve all of these solutions, support and service elements,” Powell explains.

With four branches throughout South Africa and a highly motivated and knowledgeable team, Powell believes that the three pillars of excellence will be attained, to the benefit of all stakeholders. The company is launching a number of new products from suppliers Impro, Golmar and Morpho.

A recent innovation from Impro is the Access Portal range. Available in Lite (entry level), Basic (with free software for biometrics), Pro (for medium to large environments) and Enterprise (for large facilities such as airports and chemical manufacturers) versions, Portal sees a concerted move away from platform-based software.

Because Portal is web based, when adding additional stations, system managers can grant user rights to the software, with only a user name and password required to link into the server. Another advantage is that the product has standardised on the SQL database, allowing the provision of customised solutions and ready integration with other third-party software products using SQL.

Portal makes use of cluster controllers to cluster doors together. The intelligent controller allows easy migration by ‘telling’ the controller whether it is a door controller, entry level or higher level controller, simply by moving the dip switch into the required position.

The focus from Safran Morpho this year is the commercial launch of the SIGMA Lite biometric terminals, which complement the Morpho Sigma family. These devices have the world’s number one fingerprint technology inside, providing 1:10 000 user identification in 1 second. They are characterised by their high-capacity flexibility and tough design.

Specifically designed to equip narrow mounting surfaces, such as glass/aluminium door mullions, turnstiles, or server rack doors, the MorphoAccess SIGMA Lite terminals are IP65 rated and vandal resistant (IK08).

Golmar’s IP range of products, including the Nexa, provide superior door entry and monitor functions. Nexa is a new modular door panel which is both highly functional and aesthetically pleasing. Its lateral profiles not only make the panel more robust, but give the sensation that it is floating on the wall.

The Nexa enjoys a modular design and is geared around ease of installation. The internal modules, with detachable connectors, easy connections through the flat cables and pre-wired push buttons on digital systems will save effort, time and money for customers.

Powell says that the company is excited about the year ahead and looks forward to supporting the industry with best of breed access control products. “We are geared up and eager to engage with the market. Do not hesitate to contact us for any custom developments or project advice.”

Share this article:

Further reading: