How to react in an armed robbery or home invasion

Issue 3 2022 Security Services & Risk Management, News & Events

Finding yourself in a life-threatening situation involving armed criminals is not something most of us want to think about. It is, however, essential to have a plan of action, says Charnel Hattingh, head of marketing and communications at Fidelity ADT.

Being South Africa’s largest armed response service provider, Fidelity ADT has first-hand knowledge of the prevalence of armed robberies and home invasions and where and when these are likely to occur.

“Apart from providing fast response to these priority crimes at homes and businesses, along with all other resources that may be needed, like trauma counselling and medical assistance, we continuously educate our customers about how to react in situations like this,” she says.

“How you react when faced with a nervous, gun-toting criminal can save your life, or cost you your life. All family members need to know what to do if uninvited guests come through the door intent on robbing you, or worse.”

The most prevalent crimes involving armed criminals are home invasions, hijackings, and follow-home robberies.

Hattingh says these are common scenarios:

• Motorists pulling in and out of driveways are a common target and are often even held up in the garage and then forced back into the house.

• People who withdraw large amounts of cash from banks are followed home and robbed.

• Families entertaining outside at home or relaxing inside are surprised by armed criminals.

• Armed criminals break into homes in the early hours of the morning when everyone is asleep and surprise the homeowners in their beds.

Six tips on what to do in an armed robbery

1. Stay calm and obey the criminals’ orders.

2. Keep your hands visible and don’t reach for anything unless told to do so.

3. Don’t try to negotiate with them. Speak when spoken to and do so clearly.

4. Give them what they ask for and don’t lie about safes or cash in the home. Likely, the criminals have done their homework.

5. Observe the criminals and try to gather information on their appearances, voices, language used, etc. Look at clothing, distinguishing marks, height, and types of weapons, for example.

6. Keep them informed so there are no surprises, like a family member arriving for a visit.

Afterwards

• Press your panic button/phone to alert your armed response service provider and/or phone the police on 10111. Say if you need medical assistance.

• Lock all doors.

• Check on the victims. Keep everyone calm.

• Relate the incident clearly and in detail to the first responders.

• Try not to disturb areas the criminals were in, and point out anything they may have left behind.

“These are terrifying ordeals. It is not easy to keep a cool head when children and other loved ones are in harm’s way, but one of the most important reactions is to stay calm,” Hattingh says. “The criminals are also nervous – maybe even on drugs – so the slightest wrong move or sudden movement can lead to shots being fired.”

Crime can be prevented.

“Vigilance is important, as is good perimeter security and home security measures like activating outdoor beams when you get home and the alarm in areas of the home you are not using. Never allow strangers onto your property. Security systems should be linked to an armed response service provider and all systems must be regularly tested.

“Prevention is better than cure. And, in the case of a traumatic armed home invasion, the long-term psychological effects can rob you of quality of life. Do all you can to keep criminals out of your home and make sure the family all know what to do if they are held up,” Hattingh concludes.




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Highest increase in global cyberattacks in two years
Information Security News & Events
Check Point Global Research released new data on Q2 2024 cyber-attack trends, noting a 30% global increase in Q2 2024, with Africa experiencing the highest average weekly per organisation.

Read more...
From QR code to compromise
Information Security News & Events
A new attack vector involves threat actors using fraudulent QR codes emailed in PDF attachments to bypass companies' phishing security measures by requiring users to scan the code with their mobile phones.

Read more...
Boost revenue streams for MNOS
News & Events Security Services & Risk Management Financial (Industry)
ReveNet has introduced its new solution, designed to safeguard and potentially boost revenue streams in an increasingly challenging landscape for MNOS. The new platform combines advanced analytics and is built on trust, transparency, and sustainability principles.

Read more...
Risk-IO manages mining security risks
Security Services & Risk Management Mining (Industry)
[Sponsored] A local mining company with three large operations experienced increased security costs. The liability included no standardised risk assessment, poor management of the efforts to mitigate hazards, and unauthorised access with subsequent theft. The reactive approach to security was not only expensive but also wasteful in the sense that the costs were poorly managed, and there were no metrics to show improvement or trends in incidents.

Read more...
Here’s to a SMART 2025
SMART Security Solutions Editor's Choice News & Events
This is the final news brief from SMART Security Solutions for 2024, and the teams would like to take this opportunity to thank our readers, advertisers and partners and wish everyone a safe and secure festive season.

Read more...
Organisations fear AI-driven cyberattacks, but lack key defences
Kaspersky Information Security News & Events Training & Education
A recent Kaspersky study reveals that businesses are increasingly worried about the growing use of artificial intelligence in cyberattacks, with 56% of surveyed companies in South Africa reporting a rise in cyber incidents over the past year.

Read more...
ONVIF launches new online learning initiative
Training & Education Surveillance News & Events
ONVIF has released the first course in a new online learning initiative designed to promote greater knowledge and understanding of ONVIF's workings. The first “Introduction to ONVIF” course is now available.

Read more...
NIS2 compliance amplifies skills shortages and resource strain
Information Security Security Services & Risk Management
A new Censuswide survey, commissioned by Veeam Software reveals the significant impact on businesses as they adapt to this key cybersecurity directive, with 95% of EMEA businesses siphoning other budgets to try and meet compliance deadline.

Read more...
Axis announces ARTPEC-9 SoC
Axis Communications SA Surveillance News & Events
Axis Communications has announced the 9th generation of its system-on-chip (SoC). ARTPEC-9 builds on and refines the capabilities and features of previous generations of the company’s in-house designed SoC, including exceptionally low bitrate, AI-powered analytics, quality imaging, and enhanced cybersecurity.

Read more...
Enhanced remote video management
Duxbury Networking Surveillance News & Events
Duxbury Networking has announced the release of Milestone Systems’ XProtect 2024 R2 advanced video management software (VMS), offering improved remote management, optimised video performance, and further enhancing the operational efficiency of businesses across various sectors.

Read more...